Some answers ...
How do I work out my size?
We've worked on our sizing tips and chart pretty well ... so check it out on our sizing page.
If you need more assistance, email us at email@example.com
What are the smallest and biggest size you make?
Womens from size 8 Au to size 16-18 Au
Mens from size SM Au to size XXL Au
What's the difference between Low-rise, Regular fit and High-top?
The original regular fit sits around your waist - about an inch and a half below your belly button. The Low-rise sits around an inch and a half below that of the Regular fit. The High-top sits around an inch and a half above the regular fit.
Do you custom make Wonderpants?
No we don't. Just the fabulous collection of Wonderpants that is available through our online shop.
Do Wonderpants have elastic in them?
No. Wonderpants are made entirely from the same fabric (no elastic and no binding, no part tight or uncomfortable), the bands around the waist and leg allow for comfort and ease, whilst maintaining stability and security.
What fabric do you use for Wonderpants?
Wonderpants are made from high quality Australian made Organic cotton with elastane. The mix is 92% organic cotton 8% elastane.
Without elastane, your Wonderpants would become a baggy, saggy waste of time very quickly, and rather than filling your top drawer with your new beloved comfy knickers, we'd be filling your cupboards with extra cleaning cloths - you would not be happy - and neither would we.
How should I care for my Wonderpants?
We recommend, to keep a long healthy life for your wonderpants, to wash on gentle cycle, using eco-friendly detergents. Hand washing also recommended if you have the time. We recommend utilising the power of the sun to dry - and not the use of dryers - your Wonderpants may shrink, and you will not be happy about that.
Can I return my Wonderpants if they don't fit?
Yes you can. We have a generous returns/exchanges policy. See our customer services page for details.
How long will it take for you to post my order?
Being a small independent business, we carry some stock, and also make as we go. Your order will be posted to you within 3-5 days. See our shipping page for further details.
How will you post my order?
We post using Australia Post. See our itemised shipping info on our shipping and handling page for details.
What Payment platforms do you use?
We accept payments by Paypal, also Visa, MasterCard and American Express via Stripe, and Apple Pay.
Where are you based?
Our WPHQ is based here in Castlemaine, Australia. A small, creative community in the central highlands of Victoria Australia.
Where do you make Wonderpants?
We make your Wonderpants here in Castlemaine, Australia.
How do we contact you?
You can use the form in our contact page to send us and inquiry or comment.
Alternatively send us an email at firstname.lastname@example.org
or send us a letter at
11 Templeton Street, Castlemaine, VIC 3450, Australia.
If you would like any further information, photos, or to chat about editorials etc, please email us at email@example.com
We'd love to hear from you.
Who designed your logo?
Our fabulous and very talented friend Alex Scott-Douglas designed our logo in a whirl of paper, knickers and giggles. Thanks Axle!
Who is your photographer?
Our photographer is the incredibly talented, eagle-eyed Bronte Pleasance. Super lucky and super stoked to have her on board. You can check out her work at bronte-pleasance.squarespace.com
Do you do wholesale?
Yes we do - we are pleased to be building a small community of carefully curated shops that stock Wonderpants. If you would like to be part of that family, please email us at firstname.lastname@example.org